Overview

Close to the bustle and excitement of the city, Sheraton Hanoi Hotel is surrounded by lush gardens, sweeping lawns, and tranquil courtyards. This peaceful oasis features picturesque views of West Lake and is less than 10 minutes from downtown Hanoi.

Truly a “resort within the city,” our hotel provides the perfect balance between tranquility and convenience. Take in panoramic views of Hanoi’s largest lake and enjoy great comforts in our 299 spacious guest rooms and suites, specially designed to help you relax. With our signature Sheraton Sweet Sleeper™ Bed, large working area, writing desk and High Speed Internet Access, you’ll feel right at home.

After a long day, gather at the Link@Sheraton, our lobby internet lounge created to keep you connected to what matters most. Clear your mind with an early morning swim or a sauna retreat at sunset. Focus on your body during a vigorous workout with one of our certified personal trainers in our state-of-the-art health and fitness center, or play a set of tennis on our lighted outdoor court.

Savor a fantastic meal in one of our onsite restaurants. The Oven D’Or restaurant offers an extensive international buffet and is a great place to meet friends and colleagues. Hemispheres, our signature restaurant provides an inviting ambience and innovative Vietnamese cuisine. For a more intimate dining experience, you can sit on the terrace overlooking West Lake.

Whether you’re looking to plan a business conference or a special event, our meeting rooms provide an inviting ambiance that will inspire conversation and new ideas—from the outdoor terrace to the pillarless Song Hong Grand Ballroom. Our dedicated convention services team will help make your event run smoothly.

From check-in to check-out, you’ll encounter warm and genuine hospitality and total comfort. We look forward to your stay with us at the Sheraton Hanoi Hotel, consecutively named “Vietnam’s Leading Business Hotel” in 2007, 2008, 2009 and 2010 by World Travel Awards and one of the “Top Best Conference Hotels in Asia” in 2006, 2007, 2008, and 2009 by SmartTravel Asia’s BEST IN TRAVEL POLL awards.

Features & Activities

Sheraton Hanoi Hotel offers a wide range of recreational choices. Start your day on our tennis court or focus on your body during a vigorous work-out with one of our certified personal trainers. Our fully equipped Health and Fitness Center features extensive cardio and weight training equipment.

Enjoy the ultimate in relaxation at the Bellissima Salon & Spa where our experienced therapists will re-energize you with a variety of treatments. Or if you prefer to relax in the open air, the outdoor swimming pool with sweeping views of West Lake creates a great setting to refresh body and mind.

Wireless High Speed Internet Access is available in the lobby, conference rooms, and Executive Club Lounge. It’s also found at the Link@Sheraton experienced with Microsoft, an exclusive area adjacent to Lobby Lounge where you will find a number of workstations, international magazines, and games. It’s a great meeting and gathering place for those who wish to connect with those that matter most.

Our concierge and travel desk can arrange tours of Hanoi, theatre outings, and shopping excursions. If you should desire, request our private hotel limousine to travel in style.

Shopping

• Gift Shop

Transportation

• Self Parking Facilities
• Airport Transportation (Charge)

Guest Services

• Jewelry Shop
• Laundry/Valet Service
• Live Entertainment
• Babysitting Service
• Dry Cleaning Service
• Luggage Storage
• 24-Hour Concierge Service

Business Services

• Link@Sheraton experienced with Microsoft
• Business Center
• Cash Machine (ATM)

Recreation & Entertainment

• Complimentary Fitness Facility
• Sauna
• Lighted Outdoor Tennis Court
• Outdoor Swimming Pool
• Jacuzzi
• Massage Treatments
• Billiards

Internet Access

• High Speed Internet Access in Club Lounge (Complimentary)
• High Speed Internet Access in All Guest Rooms USD 15 per day
• Wireless High Speed Internet Access in All Guest Rooms USD 15 per day
• Wireless High Speed Internet Access in Public Areas (Complimentary)
• Wireless High Speed Internet Access in Business Center by Request USD 15 per day

Sheraton Hanoi Hotel boasts 299 spacious guest rooms, including 16 suites. A traditional-style décor with a local Vietnamese and French colonial influence, high ceilings, and large bay windows with spectacular views of West Lake give each room a warm, comfortable feeling.

Experience the celebrated “ahhhh” of The Sheraton Sweet Sleeper™ Bed. Enjoy some time for pure indulgence in the luxurious black marble bathrooms with separate bathtub. The large working area, writing desk, and High Speed Internet Access help you stay connected to those back home.

Located on Levels 15 - 18, our Club Rooms and Executive Suites feature butler service and complimentary Internet access. Guests on our Club floors also enjoy access to the 24-hour Executive Club Lounge, located on Level 17. In the lounge you’ll enjoy continental breakfast, evening drinks and canapés, and refreshments throughout the day. Internet stations provide complimentary High Speed Internet Access and wireless Internet access is also available as well as a private meeting room.

Our Executive Suites provide more room to relax and work thanks to the spacious living room and extensive views of West Lake. The suites also feature king-sized Sheraton Sweet Sleeper™ Beds and marble bathrooms.

Great when traveling for business or pleasure, the two spacious Ambassador Suites and one Presidential Suite, located on Levels 17 and 18, all feature an outdoor terrace and separate living room with sofa and entertainment system.

Situated on Level 18, the Imperial Suite is our most prestigious suite. Handcrafted furnishings, convenient in-room amenities, and professional services have been orchestrated to create a truly memorable experience. A large plasma screen television is in both the living room and master bedroom, and a large dining table is ideal for entertaining.

All guests staying in our suites enjoy unlimited access to the Executive Club Lounge.

Entertainment

• Hanoi Opera House
• Water Puppets Theater
• Cable Channels
• Satellite Channels

Bed Features

• Cribs (Upon Request)
• Rollaway Beds
• The Sheraton Sweet Sleeper™ Bed

Bathroom

• Signature Bath Amenities
• Separate Bath and Shower Stall
• Bathroom Telephone
• Hairdryer
• Grab Bars In Bathroom

Office/Telecom

• Telephone
• International Direct Dialing
• Outlet Adaptors
• Direct Dialing

Dining

• 24-Hour Room Service
• Coffee and Tea Maker
• Refrigerator

Room Features

• Non-Smoking Room
• Adjoining Rooms
• Executive Club Level Room
• Lake View Room
• Starwood Preferred Guest Room
• Disability Accessible Room
• City View Room
• Connecting Rooms Available
• Suites Available

Room Amenities & Services

• Free Daily Newspaper (Local)
• Iron/Ironing Board
• In-Room Electronic Safe
• Turndown Service
• Individual Climate Control
• Wake-up Service
• Air-Conditioned Room
• Radio/Alarm Clock

Internet Access

• High Speed Internet Access in Club Lounge (Complimentary)
• High Speed Internet Access in All Guest Rooms USD 15 per day
• Wireless High Speed Internet Access in All Guest Rooms USD 15 per day

Restaurants & Lounges

The Lobby Lounge

The Lobby Lounge is the focal point of our magnificent reception area. This warm and inviting lounge offers a place to relax, unwind, and enjoy a cocktail, snack, or elegant afternoon tea after a busy shopping day or a city excursion.

Nutz Bar

Nutz Bar is a lively bar and restaurant with a great atmosphere and a menu of gourmet pizzas and other snacks. Here, the mood changes from an informal dinner venue to a vibrant night spot with live entertainment.

Hemisphere's

Hemispheres, our signature restaurant, offers a creative and unique fusion of Vietnamese cuisine. The extensive menu includes an array of local and imported produce including seafood. Dine inside or outside on the terrace overlooking West Lake.

The Oven D'Or

The Oven D’Or offers an informal and relaxed environment with an International buffet and à la carte menu, including European and Vietnamese specialties. Amazing dessert buffets and creations by the Executive Chef.

Meetings & Events

Sheraton Hanoi Hotel is a great choice for your next event with our fine facilities, modern equipment, and warm, friendly service. The showcase of our meeting facilities – the pillar-free Song Hong Grand Ballroom – can welcome up to 550 guests. With a ceiling height of seven meters and the ability to break into three separate rooms, it is ideal for meetings, weddings, and exhibitions.

For those looking for a smaller venue, our boardroom is great for intimate meetings. Song Da with its soaring windows overlooking the gardens and West Lake, offers an abundance of natural light, and can be divided into three equal sized areas to accommodate multiple functions at the same time.

Apart from the excellent meeting venue, all facilities offer the latest in technology including wireless High Speed Internet Access, a state-of-the-art sound system, LCD projectors, technical assistance, and a hospitality desk to provide you with personalized support.

With our stunning lakeside Terrace, Pagoda Garden, Nutz Terrace, and an internationally experienced conventions team, we will ensure that you’ll find everything you need for your cocktail parties and special events. You can choose from a selection of pre-planned themes or together we can bring your ideas to life in first-class Sheraton style. A Vietnamese cultural show can also be included to give meeting and incentive delegates a taste of local culture.

* Rates are net per room per night inclusive of tax and service charge

* Daily Breakfast included.

* Executive Club room is inclusive of daily breakfast in club lounge 17th floor
and additional benefits.

* Children policies: Maximum 02 children under 12 year old sharing room with parents using existing bed. Complimentary breakfast and baby cot for Infant & children from 0 - 3 years. Children from 4-11 years old discount 50% breakfast.